Case Studies
Click on the links below to read inspiring case studies of companies based in the East Midlands who are using language and cultural awareness skills to improve profitability. The following case studies are available to download in pdf format:
(You will need to have Adobe Acrobat Reader to download and read these case studies - click here to install Adobe Acrobat).
A & S International - The recent recruitment of a marketing development manager with linguistic skills has proven a shrewd move and has resulted in increased export business.
Download now (pdf 99 KB)
Bambino Mio - Founded in 1996, this company has grown quickly and has a current turnover of £3m; it plans to increase this to £10m by 2006.
Download now (pdf 72 KB)
Bevex Limited - With blue-chip companies like Coca-Cola and McDonalds among its clients, and nearly half of its business coming from export, Bevex now plan to extend export sales to other parts of the world.
Download now (pdf 73 KB)
Chesterfield Special Steels -
a new organisation that have a very important Italian supplier realised the importance in languages and culture and so, arranged language training for their management team.
Download now (pdf 64 KB)
Classic Motos Limited - Suppliers of classic motorcycle parts based in Leicester, they have used their languages skills to boost sales in France by 30%.
Download now (pdf 67 KB)
ClinPhone Limited - Through the use of native speakers and specialist software, this Nottingham company can currently offer its services in over 70 languages.
Download now (pdf 99 KB)
Cope Safety Management -
With the accession of ten new Member States to the European Union in 2004, an increasing number of this company's clients are now employing foreign workers. Delivering essential training in foreign languages is a key element in ensuring that these workers remain healthy and safe. *New case study June 06*
Download now (pdf 54 KB)
Elastogran - part of the BASF Group this company has seen important benefits after taking up German language training.
Download now (pdf 53 KB)
E.ON plc - With its parent company based in Germany, 15% of E.ON's business is from overseas customers.
Download now (pdf 105 KB)
Fibretech Limited - Around 80% of Fibretech's turnover is in export sales, and the Pinxton-based manufacturer of custom-made metallic fibres has firm ideas about the importance of languages in the drive for overseas business.
Download now (pdf 104 KB)
Fogarty Limited - "Understanding the subtleties of working in overseas markets is not just important for us; it is critical".
Download now (pdf 79 KB)
INTERKONSULT Limited - This firm operates through overseas offices in Spain , the Dominican Republic and India , where its staff come from a variety of professional backgrounds and offer competence's in a variety of languages.
Download now (pdf 77 KB)
InTouch Monitoring - This company has produced brochures in Spanish and German and their website has content in English, Spanish and Dutch. They are now working with Northamptonshire Chamber of Commerce to produce German website content, a brochure and mail shots.
Download now (pdf 54 KB)
Iseki Vacuum Systems - Given the importance of markets outside its home country, it is little surprise that the organisation has made a commitment to communication with its customers in their own language.
Download now (pdf 94 KB)
Lubrizol Limited - This company believes equipping staff with foreign language skills is key to creating their identity, and has introduced a written language policy, outlining its commitment to developing employees' foreign language capabilities.
Download now (pdf 73 KB)
Luxfer Cylinders bought out a French company and is now operating successfully on a European level.
Download now (pdf 49 KB)
Medi-Direct believes that speaking its customer's language means that there is no hindrance in accessing markets where English is not the mother tongue.
Download now (pdf 61 KB)
Rolls-Royce - one of the largest and best-known employers in the East Midlands. Read here how the company made sure of a successful transition by offering both cultural and language training to staff before relocating to Germany.
Download now (pdf 47 KB)
R&D Tool and Engineering - a finalist at the 2004 East Midlands International Business Communications Awards and a winner of same awards for 2005. This case study takes a look at their strategic approach to language and culture.
Download now (pdf 87 KB)
Trelleborg Industrial AVS - when the Market Manager found out he was moving to Shanghai for work, learning Mandarin immediately became a priority for him and his family.
Download now (pdf 51 KB)
TriMark Europe - A winner in the small business category at the 2003 East Midlands Language for Export Awards, it is well aware of the central role of language competence in winning overseas business.
Download now (pdf 87 KB)
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